I define ux/product strategy and drive the solution design of simplified and productive user experiences in the productivity and info worker realm. Over 20 years experience in global product development.

Schilling Royalty Management

Completely new SaaS solution for an ambitious transformation of Schilling's Royalty Management module that is used by enterprise-level publishing customers to manage royalty contracts, manage recipients, and track royality settlements/payments.

Screenshot of Royalty management
Screenshot of Royalty management

XProtect Operator Experience

Renewal and alignment of the entire experience of the three video delivery applications of the Milestone XProtect product suite (desktop client, web client, Android & iOS clients).

Screenshot of Operator Experience
Screenshot of Operator Experience
Screenshot of Operator Experience

XProtect Remote Manager

Long-term project focused on moving away from a monolithic and outdated administrator experience of the Milestone XProtect video management platform. Design from the ground-up a streamlined SaaS application that is shared by in-house administrators and channel partners who manage extremely complex and large video security installations.

Screenshot of Admin Experience
Screenshot of Admin Experience
Screenshot of Admin Experience

Profile

UX, interaction, and UI design

Experienced working within each of these three disciplines throughout my career which has enabled me to develop a natural work approach that combines the value and perspectives of each discipline area into a continuous loop in product design. I specialize in crafting tailored UX strategies that elevate existing or new product experiences.

UX & Product Strategy and Vision

I develop solid ux strategies that define the product intent which in turn empowers teams and stakeholders to make informed choices, and I weave user needs into the very fabric of the product to ensure a holistic experience with seamless interactions and connectedness, intuitive interfaces, and delighted users. I align UX strategies to overall product strategy and business goals with a focus on how optimizing the UX will increase customer satisfaction, customer loyalty, and a healthier bottom line.

User Research strategy, operations and methods

In addition to executing hands-on user research, I've been through the various stages of setting up highly proficient research operations and toolkits used in- and outside of core UX teams.

Team leadership and employee development

One of my passions is to build teams and develop designers and researchers as a lead, collaborator and mentor. I've built high-performing, international teams teams that collaborate closely across a large number of product touchpoints and user types. The secret sauce of a great team is nurturing a culture of determination, collaboration, humor, support and growth.

Experience

Senior Product Design Consultant

Simplest

Current
Copenhagen DK

UX Lead & Senior Manager, Products User Experience

Milestone Systems A/S

2020-2024
Copenhagen DK

User Experience Manager

Milestone Systems A/S

2017-2020
Copenhagen DK

UX & Human Factors Lead

Laerdal Global Health

2017
Copenhagen DK

Principal UX Designer

Milestone Systems A/S

2012-2017
Copenhagen DK

Independent UX Consultant

Simplest

2011-2012
Copenhagen DK

Instructor of Digital Design & UX

KEA - Copenhagen School of Design & Technology

2010-2011
Copenhagen DK

User Experience Designer II

Microsoft

2004-2010
Copenhagen DK

David Kocmick
Product Design, Research & Leadership
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